Then contact your credit card company, it may take some time before your refund is officially posted.
Late or missing refunds (if applicable) If you haven’t received a refund within a reasonable period of time, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase.
Additional non-returnable items: Gift cards Bespoke service/made to order items. It must also be returned in the original packaging. To be eligible for a return, your item must be unused and unopened and in the same condition that you received it. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. We accept refunds and exchanges subject to the below conditions. We offer international delivery on all products. Please contact us if you would like an estimate. Costs are worked out on the basis of the size and weight of each individual order. We currently offer standard UK shipping from £8.00.
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